New Kindle Fire tablets have built-in help desk - NU.nl

Photo: Amazon

Kindle Fire HDX, using variations of 7 and 8.9 inches, also has a very high resolution.

model 7 inch a resolution of 1920 by 1080 pixels, while getting the version of 8.9 inches with a resolution of 2560 by 1600 pixels.

Both tablets have a 800 quad-core Snapdragon processor 2.2 GHz. The RAM is compared to the previous generation of doubled to 2 GB.

Like earlier Kindle Fire tablets turn the devices on a heavily modified version of Android, which the central Amazon store.

Mayday

free Mayday feature is available in the settings menu. According to Amazon, the goal is to have helpdesk.

available 365 days a year, 24 hours a day

They must respond to users’ questions within 15 seconds. Help desk personnel can be seen on the tablet, in a video chat, but the user remains invisible for the employees.

Helpdesk staff can give advice by drawing on the screen, circles but they can take over control of the tablet itself.

Mayday button is in the settings menu, which is above to see the Kindle Fire in the picture. Help can always be relied upon.

with the push of a button

Netherlands

The 7-inch model is available for at least $ (170 euro) with 16 GB of storage. 229 from November 7 With equal storage takes the 8.9-inch model $ 379 (280 euros).

Kindle Fire HDX is available. initially only in the U.S. Earlier models, however, have become available after a period of time also in the Netherlands.